Review of Patra Guest House, Bhubaneshwar

Review of Patra Guest House, Bhubaneshwar

This review of the Patra Guest House is written after a stay of four nights five days. Room was booked online.

Why I booked the guest house?

• Location of guest house is in the old town, near to many tourist spot
• Online reviews were good.
• Online booking was available
• Pick up on arrival was available 
• All cards are accepted

Positive points:

• Working website, hassle free booking
• Pick-up person contact was messaged and he was punctual to call us before arrival and pick us up
• Hot water was provided in bucket on request.

Negative points:

Cleanliness: 

Room was not prepared before arrival. When asked to clean it, was done halfhearted. Bed sheets and blanket provided were too old.

Provisions: 

No towel and soap was provided. No drinking water and glasses were kept in room.

Amenities: 

• TV quality was bad with very few channels displayed in good quality. 
• Intercom was not attended on some occasions. 
• Area of Combined toilet and bathroom was too small. Latches of the doors were nonfunctional. 
• No basin inside the room. 
• Water purifier outside the room was not working.

Ambiance:

• No room window. 
• Poor wall colors. 
• Single low watt CFL as light source making room indecent. 

Furniture and bedding: 

• Wooden beds were old and noisy. 
• Mattress was too thin. 
• Only one blanket was provided even for a double room. When asked for extra, initially request was declined. On insisting a bed sheet was provided. Bed sheet was not changed during entire stay. 

Booking assistance: 

Although providing website means a professional attitude for such a small guest house, any other support was pathetic and unprofessional. When called on mobile, owner failed to provide information and no call back was promised. Talking to the Male receptionist was also not helpful, probably he was new. 

Food quality: 

• I ordered a cup of tea, the quality was so bad that I never dared to order the food from guest-house restaurant. 
• Menu prices were higher compared to good AC restaurants from the city. 
• Availability was for limited time and order needs to be placed an hour before.

Promises: 

The photos on website doesn't represent reality and are kind of misleading.
Bed tea promised when room booked online, was never delivered. 

Verdict:

As this guesthouse was economical one, I did not expected a posh one. However the standard was far inferior to the money paid. Even basic and standard facilities were absent. At seven hundred per day much better facilities are offered. 

I would never book a room in future here. 

My rating for this guesthouse would be three point out of ten.